Technology Support Specialist

ESU 4, representing school districts in Johnson, Nemaha, Otoe, Pawnee, and Richardson Counties, is accepting applications for a 'Technology Support Specialist.' ESU 4 offers an outstanding salary and benefit package. For more information regarding this position, please contact Gregg Robke, Administrator, ESU 4. View the complete job description.

EVALUATION: Performance of this position will be evaluated in accordance with the provisions of ESU 4 Board Policies and Procedures and as determined to be appropriate.

REQUIREMENTS:

• Associate’s degree or equivalent work experience.
• Experience in an educational environment is preferred.
• Ability to support multi-platform computer systems in an educational environment.
• Ability to support multi-platform servers in an educational environment.
• Ability to support wireless and wired networks, switches, and filters.
• Ability to support multiple technologies including but not limited to door access and VOIP phone systems.
• Ability to consult area school districts with regard to network design and topology including CIPA compliance.
• Ability to consult with area school districts with regard to technology and design such as door access and VOIP phone systems
• Ability to remain calm and supportive with users in the midst of a technological “crisis”.
• Flexibility to work nontraditional hours when necessary.
• Strong written and verbal communication skills.
• Self-motivated and able to multi-task and effectively prioritize and execute tasks.
• Demonstrated problem solving skills.
• Valid Nebraska driver’s license with the ability to drive to meet the requirements of the job.
• Frequent travel and occasional overnight stays.

ESSENTIAL FUNCTIONS:

• Assist in supporting ESU 4 area school districts in designing, documenting, and maintaining network hardware and software to ensure maximum uptime and connectivity.
• Provide troubleshooting support to end users for hardware, software, and network issues.
• Document, track, and monitor network issues to facilitate a timely resolution.
• Work as a team member with ESU 4 and school district staff.
• Attend local and regional meetings related to role and responsibility.
• Support ESU 4’s mission and vision.
• Other duties as assigned.

WORK ENVIRONMENT: Mental Demands/Physical Demands/Environment Factors

• Constant repetitive hand motions; prolonged use of a computer.
• Constant walking, standing, and/or climbing; constant stooping, bending and kneeling; works in confined spaces; ability to lift and carry fifty pounds without assistance.
• Work both outside and inside school buildings; work around machines and moving parts; work around moving objects and vehicles; work on ladders and/or scaffolding; exposure to electrical shock, dampness, humidity, exposure to environments, and airborne dust; slippery or uneven walking surfaces.
• Frequent sitting and driving.
• Frequent travel to area schools with a home base to be determined (example: Auburn).
• After hours routine maintenance on school district equipment.
• Occasional prolonged and irregular hours.
• Lift, carry, push, and/or pull light to moderate amounts of weight or up to 50 pounds.

EMPLOYEE PUNCTUALITY AND APPEARANCE:

• In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave.
• Any deviation from assigned hours must have prior approval from the employee’s supervisor or building administrator.
• All employees are required to report to work dressed in a manner that reflects a positive image of ESU 4 and is appropriate for their position.

SALARY: Negotiable

WORK HOURS: 240 day work agreement

Applications will be open until the position is filled. Please send a request to access the application form. Any questions regarding the application process can be directed to:

Gregg Robke, Administrator
Educational Service Unit 4
919 16th Street
Auburn, NE
402.274.4354 ext. 3099